Shipping Policy

Thank you for shopping with SkinByLBM!

We are committed to providing you with the best possible service and want to ensure your shopping experience is smooth and satisfactory. Please review our shipping policy below.

1. Processing Time

- Order Processing: Orders are typically processed within 1-3 business days of receipt. Please note that processing time may be longer during peak seasons or promotional periods.
- Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details and a tracking number.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

- Standard Shipping: Delivery typically within [5-7 business days] from the date of shipment.
- Expedited Shipping: Delivery typically within [2-3 business days] from the date of shipment.
- Overnight Shipping: Delivery by the next business day from the date of shipment.
Delivery times are estimated and may vary based on your location and other factors beyond our control.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order, shipping method selected, and delivery destination. You will see the shipping cost during checkout before finalizing your purchase.

4. Shipping Locations

We currently ship to addresses within the U.S. If you are located outside our shipping areas, please contact us at skinbylbm@gmail.com to discuss alternative arrangements.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our carrier’s website.

6. Shipping Issues

If you experience any issues with your shipment, such as delays, missing packages, or damaged items, please contact us immediately at SkinByLBM@gmail.com or 678-464-7583. We will do our best to resolve the issue promptly.

7. Shipping Restrictions

Please note that certain products may have shipping restrictions due to their size, weight, or nature. If this applies to your order, we will inform you as soon as possible and provide alternative solutions if available.

8. Address Changes

If you need to make changes to your shipping address after placing an order, please contact us as soon as possible. We can only accommodate address changes if the order has not yet been processed or shipped.

9. Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier. If your package is lost or stolen, please file a claim with the carrier directly or contact us for assistance.

10. Returns and Exchanges

Please refer to our Return and Exchange Policy for information on how to return or exchange items. Shipping costs for returns are the responsibility of the customer unless otherwise specified.

11. Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us at SkinByLBM@gmail.com or 678-464-7583. We are here to help!